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Contact Shriners Children's New England

Here, families are never alone on their children's healthcare journey

Below you will find a number of useful resources, including a list of frequently used numbers as well as contacts for patient referrals, sharing your feedback, donating, volunteering and more. We welcome your call or email.

If your child is experiencing an emergency situation, please call 911.

Where to Find Us

Shriners Children’s New England
516 Carew St.
Springfield, MA 01104

413-787-2000

Request an Appointment

Families and caregivers seeking treatment should start by contacting us by phone or fax, or by completing our Request an Appointment form.

Contact Shiners Children's New England:
413-735-1234
413-787-2003 (fax)

Toll-free patient referral line for the United States:
800-237-5055

Toll-free patient referral line for Canada:
800-361-7256

Refer a Patient

Physicians and health professionals can contact us with questions about our services by phone, email or fax, or by completing our Patient Referral Form.

Patient referrals for Shriners Children's New England:
413-735-1234
413-787-2003 (fax)

Toll-free patient referral line for the United States:
800-237-5055

Toll-free patient referral line for Canada:
800-361-7256

Frequently Used Numbers for Patients

Outpatient clinic: 413-735-1236

Care management: 413-735-1288 Learn More About Our Treatment Approach.

Insurance questions: 413-787-2060 or jdejesus@shrinenet.org

Health information/medical records: 413-735-1235

Share Your Compliments, Concerns and Suggestions

We’d like to hear about your visit and welcome your feedback.

413-735-1227
nboisvere@shrinenet.org

SPRPatientRelations@shrinenet.org

You can also share any concerns during your child's visit by speaking with the manager of the department or service area. Learn More.

Media and Public Relations Inquiries

Please contact Jennifer Tross, director of marketing and communications, at 413-735-1291 or jtross@shrinenet.org.

Volunteering and Donations

Volunteer services: 413-787-2007

Donations, monetary and in-kind: 413-735-1285

Careers

View and apply to open positions online.

Continuing Education for Healthcare Professionals

Physician Continuing Medical Education courses and lunchtime lectures: 413-335-6887 or 413-478-1330

Nursing education: 413-787-2036

Physical, occupational and speech therapies, athletic training or motion analysis: 413-735-1356

Other Questions?

Visit the Shriners Children's New England Home Page.

We’re always here for our patients, regardless of a family's ability to pay or insurance status.