donate icon DONATE

Information for Patients & Families

What to expect when you visit Shriners Children's Chicago
patient in wheelchair with staff member

When your child has a medical condition, you become an expert multi-tasker, caring for them and your family while getting questions answered and arranging for treatments and services. The compassionate staff of Shriners Children's Chicago supports you on that journey, with comprehensive, family-centered information, directions and care options.

Here, you’ll find some of the resources you need, so you can more clearly focus on your child's, and your own, well-being.

How Can We Assist?

We're here to help guide you on the next steps for your child's treatment.
Contact Us
If you're looking for more information or need to get in touch with us, please reach out. Our experienced staff is available to assist you.  
Get In Touch
Billing, Insurance & Financial Assistance
We can answer your questions and put your mind at ease. All care and services are provided regardless of a family's ability to pay or insurance status.
Learn More
International Patients
Coming from outside the U.S.? Our knowledgeable staff will help you with the details.
Let Us Help
patient playing with bubbles

Additional Resources & Community Outreach

You shouldn’t have to go through it alone. We offer programs and support for the children we treat, their families and the local community, to make everyone’s lives a little easier and safer.

Next Steps

Request an Appointment

Families and caregivers seeking treatment should start by contacting us to schedule an appointment.

Log in to the Patient Portal

Parents and guardians of existing patients can email, request records, schedule appointments and more.

Refer a Patient

Physicians and healthcare providers can contact us with questions about our services and to speak to our physicians.