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Visiting Us

Visit Shriners Children's St. Louis

When visitors arrive, we're as happy to see them as the children are. Visitors can bring a smile to a patient's face and help them pass the time. But they can do even more than that. Feeling supported by family and friends can also help the healing process.

We ask that all guests, visitors and family members join us in creating a positive environment where hope and healing meet.

During the COVID-19 Pandemic, Your Safety Remains a Top Priority.

Shriners Children's St. Louis is open and caring for patients with strict safety measures. We've resumed surgical care for pediatric patients, expanded clinic appointments and are accepting referrals for new patients and consultations.

To protect the health of patients, families and employees, we have adopted new safety measures:

  • Restricting access to the facility. Only one adult is allowed to accompany each patient.
  • Restricting visitors to the facility to one patient and one parent/guardian, unless two are required for guardianship.
  • Restricting visitors to one patient and one parent/guardian for rehabilitation services patients.
  • Requiring face shields and goggles to be worn by staff members when providing direct patient care or when in close contact with a parent/guardian.
  • Screening patients, guests and employees for possible cold and flu-like symptoms and potential exposure to the virus. Temperatures are taken before entering the facility.
  • Requiring face mask or cloth face coverings to be worn in the facility. Individuals will be provided mask/covering if they don't have one.
  • Giving a COVID-19 test to all patients 48 hours prior to surgery.
  • Making pre-visit phone calls to continue to educate families on the rules we have in place to help prevent the spread of COVID-19. These calls include arranging for COVID-19 testing prior to surgery, reminder calls made at the time of testing, robocalls for clinic and surgery appointments and day-of screening.
  • Practicing social distancing by requiring everyone to maintain a distance of at least 6 feet from others.

General Visiting Guidelines

To maintain a family-friendly, healing environment, we ask that all visitors respect the following guidelines:

  • Parents/guardians or their representatives (if the parent/guardian is absent) may visit 24 hours a day. We encourage one parent/guardian to stay at the bedside, and we provide a single cot, bed linens and shower facilities in the patient’s room.
  • All visitors are asked to register at the main lobby reception desk daily before coming to the inpatient care unit.
  • Children who are not patients are not allowed in the pre-op, holding or recovery rooms.
  • Visitors known to be ill or who have been exposed to communicable diseases are not allowed to visit.
  • Any restrictions on visiting hours will be fully explained to the patient and family and are determined with their participation.
  • Visitors must leave the unit if requested by nursing personnel.
  • Visitors are asked to respect patient confidentiality.
  • All visitors must wash their hands when they enter the patient’s room and prior to leaving; nursing staff will share any additional infection control measures that may be necessary.
  • Latex (rubber) balloons are not allowed in the building. Patients may receive mylar balloons.
  • Shriners Children's St. Louis is a tobacco-free facility. If you smoke or use other tobacco or smoking-related products, such as vapor or e-cigarettes, you must leave the grounds to do so.
  • The use of alcohol is not allowed on our grounds.

Food Services

Visitors can purchase breakfast, lunch and snacks from our cafe on the first floor. Vending machines are also available in the cafe area.

Support During Your Time With Us

Learn more about the services and programs Shriner's Children's St. Louis offers our patients and their families