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Information for Patients & Families

What to expect when you visit Shriners Children's St. Louis
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When your child has a medical condition, you become an expert multi-tasker, caring for them and your family while seeking answers to questions and arranging for treatment. The compassionate staff at Shriners Children's St. Louis supports you on your journey with comprehensive, family-centered care options.

Here, you’ll find some of the resources you need to help you clearly focus on your child's and your own well-being.

How can we assist?


We're here to help guide you on the next steps for your child's treatment.
Contact Us
Our experienced staff is available to assist you.
Contact Us
Billing, Insurance & Financial Assistance
We can answer your questions to help set your mind at ease. All care and services are provided regardless of a family’s ability to pay or their insurance status.
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International Patients
Coming from outside the United States? Our knowledgeable staff will help you with the details.
Let Us Help
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Preparing for Your Visit

Coming to the hospital can be a stressful time for you and your child. We'll help prepare you for your visit to make your experience as positive as possible.

Next Steps

Request an Appointment

Families and caregivers seeking treatment should start by contacting us to schedule an appointment.

Log in to the Patient Portal

Parents and guardians of existing patients can email, request records, schedule appointments and more.

Refer a Patient

Physicians and healthcare providers can contact us with questions about our services and to speak to our physicians.