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Contact Us

Here, Families are Never Alone on Their Children's Healthcare Journey

Below, you will find a number of useful resources, including a list of frequently used numbers and contacts for patient referrals, sharing your feedback, donating, volunteering and more. We welcome your call or email.

If your child is experiencing an emergency situation, please call 911.

Where to Find Us

Shriners Children's Hawaii
1310 Punahou St.
Honolulu, HI 96826

888-888-6314 (toll-free)

Request an Appointment

Families and caregivers seeking treatment for their child should start by contacting us by phone. To request an appointment with our orthopedics, orthotics and prosthetics, rehabilitation or dental departments, please call us at the numbers below.

Contact Shriners Children's Hawaii:

888-888-6314 (toll-free)

To request an appointment at one of our neighbor island satellite clinics or Pacific Basin outreach clinics, please call the numbers below or visit our Satellite Clinics page for more information.

808-951-3610 (appointments)
808-951-3614 or 808-375-9479 (direct lines)

Refer a Patient

Physicians and health professionals can contact us with questions about our services by phone or fax. View our Patient Referrals and Transfers page.

New patient referrals for Shriners Children's Hawaii:

808-952-4331 (fax)

Returning patient referrals for Shriners Children's Hawaii:

808-951-3695 (fax)

If you are a physician or medical professional and would like ongoing assistance with referrals or would like one of our physicians to speak with your medical group about our services, please contact our physician relations officer by calling 808-941-4466.

Frequently Used Numbers for Patients

Outpatient clinic: 808-951-3620

Injury care: 808-941-4466

Surgery pre-admission: 808-951-3651

Care management: 808-941-4466 or log in to the Patient Portal

Health information/medical records: 808-941-4466

Hospital tours: 808-951-3604

Prevention programs: 808-941-4466

Share Your Compliments, Concerns and Suggestions

We'd like to hear about your visit and welcome your feedback.

If you have concerns about your child's care during their visit, please speak with the department manager directly. If your concern has not been resolved, contact Richelle Asselstine, director of patient care services: 808-941-4466.

You also may email us at

Learn More.

Media and Public Relations Inquiries

Media and public relations: 808-951-3770

Volunteering and Donations

Volunteer services: 808-951-3646 or email

Donations: 808-951-3765

Careers and Continuing Education for Healthcare Professionals

Continuing education programs and lunchtime lectures: 808-951-3702.

Other Questions?

Visit the Shriners Children's Hawaii Home Page.

We're always here for our patient's, regardless of a family's ability to pay or insurance status.