Families Come First at Shriners Children's Hawaiʻi
Along with exceptional care for your child, we'll take good care of you, too. Be sure to take advantage of our amenities and services.
Transportation Services
Transportation to and from the Daniel K. Inouye Airport is initiated by the child’s primary care physician, who will submit a request to the patient’s insurance provider. From there, insurance will secure your transportation. Upon request, our partner Speedishuttle will transport patients to the hospital.
Shriners Children's Hawaiʻi may assist with transportation needs in the event you and your child have no other resource for transportation. Contact the care management transportation resource navigator for assistance at 808-951-3669.
For directions on how to get to the hospital, visit the Getting Here page.
Interpretation Services
Our care interpreters allow you to understand all aspects of your child's care and help your child feel comfortable. Learn more about our interpreter services.
Overnight Accommodations
Our on-site family center has 17 rooms for patients and their parent or guardian for extended stays while they recover from surgery. We average 30 to 35 out-of-state patients in the community daily, so our housing provides a cost-effective option. We encourage families to stay with relatives or friends and use the family center as the “placement of last resort.”
If you need more information about offsite overnight options, please contact our care management team at 808-951-3670.
Hospital Dining Room
The hospital dining room is located on the first floor, to the right of the lobby. Our talented food service staff provides a rotating menu of breakfast and lunch options between 6 a.m. and 3 p.m., Monday–Friday. The dining room is closed on weekends and holidays.
All cafeteria items are pre-prepared and individually wrapped for safety and convenience.
Dining services only accept cash. Vending machines are available 24 hours per day.
Learn more about our food options.
ATM
You will find an ATM next to the dining room on the first floor.
Internet Access
We offer complimentary Wi-Fi access to hospital visitors. You may log in from your smartphone or tablet. All you need to do is accept the acceptable use acknowledgement when you go to your browser.
Library Services
Schedule time to enjoy a book, periodical or other materials from our hospital library. Located within our first floor lobby, the library is open during hospital hours.
Meditation Room
Our beautiful meditation room on the second floor provides a place where a family can have some quiet time to meditate, pray or just relax.
24-Hour Security
Our security team provides on-site service 24 hours a day. If you have safety concerns or would like a security escort, please call the main phone number, 808-289-9208, and ask for security, or visit the reception desk in the hospital lobby.
Complimentary Parking
Our visitor parking lot is located on the mauka (northeast) side of the hospital. You can access the lot from Punahou Street.
