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Contact Us

Here, families are never alone on their children's healthcare journey.

Below you will find a number of useful resources, including a list of frequently used numbers as well as contacts for patient referrals, sharing your feedback, donating, volunteering and more. We welcome your call between 7:30 a.m. and 4 p.m.

If your child is experiencing an emergency, please call 911. 

Where to Find Us

Shriners Children’s Southern California
909 S. Fair Oaks Ave.
Pasadena, CA 91105

626-389-9300

Request an Appointment

Families and caregivers seeking treatment should start by contacting us by phone.

Contact Shriners Children's Southern California:
888-486-KIDS (5437)

Toll-free patient referral line for the United States:
800-237-5055

Toll-free patient referral line for Canada:
800-361-7256

Refer a Patient

Physicians and health professionals can contact us with questions about our services by phone.

Patient referrals for Shriners Children's Southern California:
888-486-KIDS (5437)

Toll-free patient referral line for the United States:
800-237-5055

Toll-free patient referral line for Canada:
800-361-7256

Frequently Used Numbers for Patients

Outpatient care clinic: 626-389-9421. Learn more about our treatment approach.

Health information/medical records: 626-389-9500

Hospital tours: 626-389-9560

Rehabilitation: 626-389-9515

Pediatric Orthotic and Prosthetic Services: 626-389-9411

Share Your Compliments, Concerns and Suggestions

We would like to hear about your visit and welcome your feedback.

Shriners Children’s Southern California
909 S. Fair Oaks Ave.
Pasadena, CA 91105

626-389-9300
626-389-9340 (fax)

You can also share any concerns during your child's visit by speaking with the manager of the department or service area. Learn more.

Marketing and Communications

Connie Lujan, Marketing and Communications Manager
626-389-9588
clujan@shrinenet.org

Volunteer Services

SHCLAVolunteers@shrinenet.org

Office of Philanthropy

Alexa Barajas, Director of Philanthropy
626-389-9566
alexa.barajas@shrinenet.org

Material Donations: 626-389-9561

Other Questions?

Visit the Shriners Children's Southern California Home Page.

We’re always here for our patients, regardless of a family's ability to pay or insurance status.