Miriam Kearns Retires After Nearly Two Decades of Service

After nearly 20 years of compassion, dedication and deep connection with our patients and families, beloved interpreter Miriam Kearns is retiring from Shriners Children’s Boston. Miriam's journey with us began in 2005 as a per-diem interpreter, but it quickly became clear that her heart was in this work for the long haul. By 2006, she had stepped into a part-time role, embedding herself into the fabric of the hospital in ways that would leave a lasting impact.

As an interpreter, Miriam did far more than translate words – she bridged cultures, comforted families, and became a trusted presence during some of the most vulnerable moments in a patient’s journey. Whether preparing for admissions, assisting in clinic appointments, helping with pre-operative consents or simply stopping by to connect with families on the inpatient floor, Miriam brought warmth and humanity to every interaction.

Her approach was always grounded in trust. “Even if you don’t speak someone’s language,” she said, “a smile is universal.” That simple philosophy became her signature – greeting everyone with a smile and a joke to ease their nerves. Over time, she built deep relationships with patients and families, watching children heal, grow and thrive as they moved through our care.

Throughout her career, Miriam’s role has evolved and changed in many ways. After the pandemic, the hospital began using a video and phone call interpretation agency with much more frequency. Although Miriam believes that technology is effective, she believes that nothing can replace the human connection of being in the room – reading the energy, the emotions and the unspoken moments.

When asked what makes Shriners Children’s Boston so special, Miriam didn’t hesitate. “Everyone who works here is here because of the mission,” she said. “I love being able to see kids come through such traumatic circumstances and watch them progress. I know I’m making a difference.”

Her travels to outreach clinics in Honduras, Puerto Rico and the Dominican Republic brought that mission full circle. There, she witnessed firsthand how deeply her presence mattered. Patients would proudly introduce her to their loved ones, beaming with gratitude and warmth. These moments stayed with her – reminders of the impact of simply showing up with care and kindness.

Miriam’s work brought her back to her roots in ways she never anticipated. Having moved to the U.S. from a Spanish-speaking country when she was 5 years old, she spent much of her life surrounded by English speakers. But Shriners Children's gave her the opportunity to reconnect with her heritage in a profound way. It became more than just a job – it became a part of her identity.

Professionally, she mastered the art of multitasking, but she said the real reward was the people. “This has been the most rewarding job I’ve ever had. I love coming to work every day. I love everyone I interact with. It’s truly been a privilege and an honor to work here.” As she passes the torch to the next generation of interpreters and caregivers, her advice is simple but powerful: “Be open. Be approachable. Just be human.”