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What to expect when you visit Shriners Children's Erie

patient and physical therapist during PT session

When your child has a medical condition, you become an expert multi-tasker, caring for them and your family while getting questions answered and arranging for treatments and services. The compassionate staff of Shriners Children's Erie supports you on that journey, with comprehensive, family-centered information, directions and care options.

Here, you’ll find some of the resources you need, so you can more clearly focus on your child's, and your own, well-being.

During the COVID-19 Pandemic, Your Safety Remains a Top Priority.

Shriners Children's Erie is open and caring for patients. To protect the health of our patients, families and employees, we have adopted new safety measures:

  • Restricting visitors to the facility to one patient and one parent/guardian for all appointments. No additional family members or siblings are permitted at this time.
  • Screening patients, guests and employees for possible cold and flu-like symptoms and potential exposure to the virus. Temperatures are taken before entering the facility. If you answer "yes" to any of the screening questions, display a temperature over 100°F or appear ill, you may be required to reschedule your appointment.
  • Requiring face masks or cloth face coverings be worn in the facility. Individuals will be provided a mask/covering if they don't have one.
  • Practicing social distancing by requiring everyone to maintain a distance of at least six feet from others.

To further minimize points of potential exposure, non-essential traffic into the building is not currently permitted. This includes volunteers, students, on-site events and activities, meeting space and dining room usage by patients and visitors, and tours.

If you have an upcoming appointment and have been experiencing any symptoms of illness or have had a recent exposure to the virus, please call 814-875-8700. Thank you for your continued cooperation as we work together to keep everyone safe.

How Can We Assist?

We're here to help guide you on the next steps for your child's treatment.
Contact Us
Our experienced staff is available to assist you. 
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Billing, Insurance & Financial Assistance
We can answer your questions and put your mind at ease. All care and services are provided regardless of a family’s ability to pay or insurance status.
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International Patients
Coming from outside the U.S.? Our knowledgeable staff will help you with the details.
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Preparing for Your Visit

It can be a stressful time for you and your child when they have a medical condition or an injury. We'll help prepare you for your visit to make your experience a positive one.

Next Steps

Request an Appointment

Families and caregivers seeking treatment should start by contacting us to schedule an appointment.

Log in to the Patient Portal

Parents and guardians of existing patients can email, request records, schedule appointments and more.

Refer a Patient

Physicians and healthcare providers can contact us with questions about our services and to speak to our physicians.