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Contact Us

Here, families are never alone on their children's healthcare journey

Below you will find a number of useful resources, including a list of frequently used numbers as well as contacts for patient referrals, sharing your feedback, donating and more. We welcome your call or email.

If your child is experiencing an emergency situation, please call 911.

Where to Find Us

Shriners Children’s Erie
1645 W. 8th St.
Erie, PA 16505

800-873-5437 (toll free)

814-875-8756 (fax)

Request an Appointment

Families and caregivers seeking treatment should start by contacting us by phone or fax, or by completing our Request an Appointment form.

814-875-8866 (new patient appointment)

814-875-8725 (established patient appointment)

814-875-8756 (fax)

Refer a Patient

There are multiple ways for physicians and clinicians to refer a patient. You may complete our Patient Referral Form or contact us with questions about our services by phone or fax.

Patient referrals for Shiners Children's Erie:

814-875-8749 (fax)

Insurance Related Questions

At Shriners Children's all care is provided regardless of the families' ability to pay. We accept many types of insurance, but insurance coverage is not a criterion for care. We work with all families regardless of their insurance status.

Insurance related questions:


Medical Records

Complete the appropriate request form in writing.

Patient request for information form: (English) (Español)

Authorization for Disclosure of Health Information medical records release form for release to third parties: (English) (Español)

Please be sure to sign and date the form. Also include a photocopy of your state or other government issued photo ID (i.e. driver's license, ID or passport) along with written request.

Please mail or fax your completed request(s) to:

Shriners Hospitals for Children
PO Box 31356
Tampa, FL 33631-3356

813-354-4521 (fax)

You may also submit a request through the Patient Portal.

If you have additional questions, please contact us at 813-518-7740 during our normal business hours 8 a.m.-4:30 p.m. ET, Monday - Friday.

Share Your Compliments, Concerns and Suggestions

We’d like to hear about your visit and welcome your feedback.

Shriners Children’s Erie
1645 W. 8th St.
Erie, PA 16505

814-875-8756 (fax)

You can also share any concerns during your child's visit by speaking with the manager of the department or service area.Learn More.

Visit our Ethics and Compliance page for more options on providing feedback.

Additional Contacts

Donations, monetary and material: 814-875-8781

Media inquiries and public relations: 814-875-8780

Tours: 814-875-8780

Other Questions?

Visit the Shriners Children's Erie Home Page 

We’re always here for our patients, regardless of a family's ability to pay or insurance status.