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Information for Patients & Families

What to expect when you visit Shriners Children's Charleston for outpatient burn care.
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When your child has a medical condition, you become an expert multi-tasker, caring for them and your family while getting questions answered and arranging for treatments and services. The compassionate staff of Shriners Children's Charleston supports you on that journey, with comprehensive, family-centered information, directions and care options.

Here, you’ll find some of the resources you need, so you can more clearly focus on your child's, and your own, well-being. If you have additional questions, contact us. Our experienced staff is available to assist you.

How Can We Assist?

We're here to help guide you on the next steps for your child's treatment.
Contact Us
Our experienced staff is available to assist you.
Contact Us
Billing, Insurance & Financial Assistance
We can answer your questions and put your mind at ease. All care and services are provided regardless of a family's ability to pay or insurance status.
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Inpatient Burn Care

If you are seeking inpatient treatment for your child or your child requires inpatient care, please visit MUSC Health South Carolina Burn Center for more information.

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Preparing for Your Visit

Hospitalization can be a stressful time for you and your child. We'll help prepare you for your visit, to make your experience a positive one.

Next Steps

Request an Appointment

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Families and caregivers seeking treatment should start by contacting us for an appointment.

Log in to the Patient Portal

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Parents and guardians of existing patients can email, request records, schedule appointments and more.

Refer a Patient

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Physicians and healthcare providers can contact us with questions about our services and to speak to our physicians.