Finding Quality Care and Support at Shriners Children’s
Alexander and Julia are thankful that they found Shriners Children’s, and a team that really cares for Lina and their family. A child life specialist was at their initial meeting, there to blow bubbles and give Lina a toy doctor’s kit. The entire team treated them with care and compassion.
“It wasn’t just the doctors or nurses, it was the whole staff – the people who called us on the phone, the people walking us down the hall – everyone was kind,” said Julia. “They made sure Lina was comfortable and that we were comfortable too.”
Lina’s burns had healed poorly by the time the family connected with Shriners Children’s. Her thumb on her left hand was stuck to her palm and two of her left toes were stuck to her foot.
“We met with Dr. Romanowski and she was wonderful,” said Julia. “She explained everything and encouraged us to schedule skin graft surgeries right away.”
David Greenhalgh, M.D., chief of burns, performed the surgeries and met with the family beforehand to explain and manage expectations. Julia was struck by the amount of attention everyone at Shriners Children’s gives to their patients and the families.
“After the surgery we noticed how amazing the skin graft was. There were tiny little folds in the skin that had been burned, just like in normal skin. We noticed how much care Dr. Greenhalgh had taken,” said Julia. “A few days after the surgery we went back to have the bandages changed, and Lina got measured for garments, a special glove and socks to keep scars from forming. They measured her hand and feet, and a seamstress made the garments especially for her, and they just gave them to us. It was wonderful.”
Julia and Alexander also appreciated the training they got from Lina’s occupational therapist, who explained what they needed to do to help Lina regain mobility to areas where she had been burned.
“Every day we have to work with Lina to keep scars soft and skin moveable, flexible,” said Julia. “Because of our care team, we know what to do, and it’s a comfort to know the burn clinic is always open and we can always go in if we have questions or need help.”
Karolina is Flourishing
Lina’s surgery was successful, her wounds have healed, and her mobility has returned completely. She’s walking and running, riding her scooter and using her hands normally – including continuing to play with the toy doctor’s kit she received on her first visit to Shriners Children’s.
The Shriners Children’s Difference
Julia and Alexander encourage others to learn more about Shriners Children’s Northern California’s pediatric burn program, and how the team was there for Lina after the heartbreaking accident and hectic run-around to find proper treatment.
“The difference is that Shriners Children’s saw Karolina as a person and us as a family. Everyone cared for her and not just in a medical way. They cared for her and made sure she was happy, they cared for us,” said Julia. “You could tell everyone was there because they love children. You could tell that Lina’s well-being was always the goal.”