Annabelle's Story

Annabelle and her parents, Sachiko and Travis, play a game whenever they are at Shriners Children’s Boston. Each family member tries to guess which of the hospital’s four elevators will arrive first. So far, mom, dad and daughter’s guesses are evenly matched. They kept playing the game until Annabelle’s final surgery at Shriners Children’s Boston in June.

Annabelle has been a Shriners Children’s Boston patient since she was 10 months old. Her parents met in Japan while Travis was serving in the United States Marine Corps. After Annabelle was born, her parents noticed she did not have a fully formed right ear. Her pediatrician explained that Annabelle had level three microtia, a common birth difference where one or both ears is not fully developed. Travis and Sachiko initially sought treatment in Japan where Annabelle was born but because the family was soon moving to the United States, they decided to search for a physician closer to central New York, where Travis grew up and the family would be living.

Once they arrived in New York, they began contacting providers, searching for the right fit for their family. Travis’ stepfather Mike is a Shriner. He told Travis and Sachiko about Shriners Children’s and the reconstructive surgery treatments offered there. Also, Travis’ mother Robin is a registered nurse. “Her grandchildren mean everything to her and my mother was looking for the best care she could find for Annabelle. She told us there was a Shriners Children’s in Boston and a doctor named Dr. Liao - she said he is one of the best in the world. My mom found Dr. Liao and we haven’t looked back since,” said Travis. Eric Liao, MD, PhD, is co-director of the Cleft and Craniofacial Center, a collaboration with MassGeneral Hospital for Children.

Dr. Liao met with the family and detailed the surgeries he would perform to build an ear for Annabelle. Travis described the whole process as “pretty amazing.” He said, “Cartilage was harvested from Annabelle’s rib and her ear was basically built from that. The only part of her ear that was not built was her earlobe.”

The family is particularly grateful for care manager Sandy Barrett. “Sandy has been our point of contact and a shoulder to lean on the entire time.” The family also loves seeing medical photographer Susie, who has been taking photos of Annabelle since she was a baby, documenting the changes to her ear.

Travis and Sachiko are full of praise for the care Annabelle has received. “Shriners Children’s Boston is a place like no other. I have never looked forward to going to a hospital before,” Travis said.