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Contact Us

Contact Information

Built on the philosophy that people can make a positive difference in the lives of others, Shriners Hospitals for Children Canada is committed to the community and welcomes involvement from interested individuals. Information on the patient referral process, volunteer opportunities, donor recognition, as well as hospital tours, presentations about the hospital and other programs, are just a phone call away.

Hospital Address

Shriners Hospitals for Children Canada
1003 Decarie Boulevard
Montreal, Quebec H4A 0A9

Toll free: 844-204-8766
Fax: 514-842-7553

Patient Referral Center

Province of Quebec patients only:

Canadian patients from provinces other than Quebec:

International patients:


Clinic Appointment
For follow-up appointments, contact the appointment management team at: or 514-282-6971.

Admission or 514-282-6974

Day surgery or 514-282-7185

Pre-operative appointment or 514-282-7207

Rehabilitation Services

Inpatient Care Unit

Donations and Hospital Tours

To make a donation call 514-282-8545. For fundraising events call 514-282-8544.

To book a tour call 514-282-6990.


Volunteer opportunities are available in many departments. They include child life, our school, outpatient clinics and public relations.

Volunteer shifts run Monday through Friday and on weekends.

There are volunteer programs for students to complete volunteer hours at the hospital. We ask for a minimum of 30 hours per school semester.

There are also many other interesting opportunities for volunteering, including helping with special events or other roles within the hospital.

Volunteer requirements:

  • Must be over 18 years of age
  • Must be fluent in both French and English
  • Must satisfy requirements in the interview process (including a criminal background check)
  • Must satisfy requirements of the immunization policy of Staff Health Office
  • Must not be an active patient at Shriners Hospitals for Children Canada

For more information or to become a volunteer, contact Helen Kastanis, manager of social services, psychology and nutrition, at

Medical Records or 514-282-6981

Family Lodging and Transportation

For any questions regarding family lodging and transportation, contact Audra Smith at 514-282-6960.

Media Relations

For all media and public relations inquiries, contact Laure Moureaux at 514-282-7222.

Concerns, Compliments or Suggestions

Do you have feedback about your care or your safety while at Shriners Hospitals for Children Canada? You can also share any concerns during your child's visit by speaking with the manager of the department or service area. Learn more.

Telling us what we do wrong can also help us improve the quality of our services. We invite you to let us know about anything that might help us be better. To make a complaint, you can visit the web form here or call 514-282-7186.

We’re always here for our patients, regardless of a family's ability to pay or insurance status.