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Visiting Shriners Children's Boston

Visit Shriners Children's Boston

When visitors arrive, we're as happy to see them as the children are. Visitors can bring a smile to a patient's face and help them pass the time. And they can do more than that. Feeling supported by family and friends can also help enhance the healing process.

We ask that all guests, visitors and family members join us in creating a positive environment where hope and healing meet.

During the COVID-19 Pandemic, Your Safety Remains a Top Priority.

Shriners Children's Boston is open and caring for patients with strict safety measures. We are delivering surgical care and expanded clinic appointments for pediatric patients, and are accepting referrals for new patients and consultations.

To protect the health of patients, families and employees, we have adopted new safety measures:

  • Restricting visitors to the facility to one patient and one parent/guardian for outpatient visits and surgery. Two parents/guardians are allowed on the day of the child’s surgery.
  • Restricting visitors to one patient and two parents/guardians at a time for inpatients.
  • Requiring personal protective equipment to be worn by staff members when providing direct patient care or when in close contact with a parent/guardian.
  • Requiring that hospital grade face masks be worn in the facility. All individuals entering the hospital are given a new mask. Cloth masks are not permitted in the hospital.
  • Screening all patients, guests and employees for possible cold and flu-like symptoms and potential exposure to COVID-19. This includes the taking of temperatures upon entering the facility. Visitors must go to the front desk daily for screening and to pick up a new mask.
  • Giving a COVID-19 test to all surgical patients within 72 hours of their surgical procedure and to all patients admitted to the hospital.
  • Asking parents and patients traveling from outside Boston to get tested for COVID-19 within 72 hours prior to their surgical procedure.
  • Making pre-visit phone calls to screen visitors and continue to educate families on the rules we have in place to help prevent the spread of COVID-19. These calls include arranging for COVID-19 testing prior to surgery, reminder calls made at the time of testing, automated calls for clinic and surgery appointments, and day-of screening.
  • Practicing social distancing by requiring everyone to maintain a distance of at least six feet from others.
  • Postponing all public events at Shriners Children's Boston until further notice.
  • Sanitizing high-touch areas multiple times a day.

General Visiting Guidelines

To maintain a family-friendly, healing environment, we ask that all visitors respect the following guidelines:

  • All visitors must check in at the reception desk in the lobby and receive a visitor’s badge. Passes will be issued at the main lobby reception desk for parents or guardians to wear. Daily screening is required.
  • Visitors are currently limited to parents/guardians.
  • Visitors must respect patient floor activities and leave the area if requested.
  • Visitors are asked to respect patient confidentiality.
  • All visitors must wash their hands when they enter the patient’s room and before leaving. Nursing staff can share any additional infection control measures that may be necessary.
  • Latex (rubber) balloons are not permitted in the facility. Patients may receive mylar balloons. Live plants or cut flowers are not permitted in patient areas since they pose a risk for spreading germs. Nonwashable toys and stuffed animals are limited to one per patient.
  • Any food brought in must first be approved by the nursing staff before it can be given to a patient in case they have dietary restrictions.
  • No smoking is permitted on Shriners Children's Boston grounds.

Lodging

We realize your presence during your child’s stay at our facility is very reassuring, so we encourage one parent/guardian to stay at the bedside. We provide a single cot, bed linens and shower facilities for the parent staying. For other family members who would like to stay close to our facility during your child’s stay, there are several hotels nearby.

Food Service

To adhere to COVID-19 safety precautions, the Blossom Café on our ninth floor is only open to patients, families and staff at this time.

Our café provides a welcome and comfortable place for families to enjoy a meal or a snack. We serve breakfast, lunch and dinner daily, including weekends.

Food selections include snacks, beverages, sandwiches, salads and desserts at reasonable prices.

Please make us aware of any food allergies or sensitivities that you, a family member or guest have so we can safely serve you.

Cafeteria Hours

Open every day.

Meal Service

Monday–Friday

Breakfast
7 a.m.–10 a.m.

Lunch
11:30 a.m.–2 p.m.
The grill is open from 11:30 a.m. to 1:30 p.m.
Grill specials are available Monday-Friday.

Dinner
5 p.m.–6 p.m.

Weekends & Holidays

Breakfast
7 a.m.–10 a.m. (Beverages and muffins only)

Lunch
12 p.m.–1 p.m.

Dinner
5–6 p.m.

The cafeteria at Massachusetts General Hospital has extended hours and is within walking distance of Shriners Children's Boston. The two hospitals are also connected by a tunnel that can be accessed via the elevators at the main entrance.

Vending machines for snacks and drinks are available 24 hours a day in the basement of the hospital at the entrance to the tunnel.

Support During Your Time With Us

Learn more about the services and programs Shriner's Children's Boston offers our patients and their families