Visiting Shriners Children's Chicago| Shriners Children's

Visit Shriners Children's Chicago

We know that family and friends can help the healing process.

We ask that all visitors join us in creating a safe place. Large groups of people are not allowed to gather in the lobby or parking lot. All visitors must check in at the lobby front desk.

We have specific visitor guidelines for each area of the building:

Inpatients

Visiting hours are 10 a.m. to 8 p.m.
The inpatient and pediatric intensive care units allow up to three healthy adult visitors at one time.
- Visitors will receive a pass when checking in at the front desk. Each patient room may have up to three visitor passes at a time.
- Once all passes are in use, additional visitors must wait until a pass is returned and available.
Siblings age 18 and older are allowed to visit.
Only one approved parent/guardian may stay overnight.

Surgery Patients

Up to three healthy adults are permitted to visit on the day of surgery until visiting hours end at 8 p.m.

Clinic and Therapy Outpatient Appointments

Patients may have two healthy adults accompany them.
The number of visitors may be limited in procedure areas.
Siblings are highly discouraged from coming with the patient for outpatient visits.
Children must be supervised at all times when in the hospital.
Telehealth/virtual appointments may be available as needed.

General Visiting Guidelines

To maintain a family-friendly, healing environment, we ask that all visitors respect the following guidelines:

Visitors should obtain a visitor's pass, available at the main lobby front desk, before coming to the unit each day. The pass must be displayed at all times.
Visitors must leave the unit if requested by hospital employees.
Latex (rubber) balloons are not permitted in the building. Patients may receive Mylar balloons.
Any food brought in must be labeled with the patient’s name and room number, as well as the date.
No smoking is permitted on Shriners Children's Chicago grounds.
Patients are not allowed to consume alcohol or smoke while they are patients of ours.

Please call the hospital main number if you have any questions: 773-688-4243.

Food Service

Carmelo's Cafe, our cafeteria, provides a welcome and comfortable place for families to enjoy a variety of menu choices, including kid-friendly food items. We serve hot breakfast and lunch, and grab-and-go dinner items, Monday – Saturday. Cash, Apple Pay, debit and major credit cards are accepted. Vending machines are also available 24 hours for snacks and beverages.