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Staff Calls Working at Shriners Children's Portland "Being Part of Something Special"

Multiple Staff Members

We invite you to explore the many rewarding career paths at Shriners Children's Portland, from clinical and non-clinical positions to education and research opportunities.

Have you ever wondered what it’s like to work at Shriners Children’s Portland? Staff members share what working at Shriners Children’s means to them.

Driven by providing world-class patient care, the team at Shriners Children’s Portland shares many common qualities such as empathy, strong work ethic and integrity. Although these similarities show through the quality of work, it’s the power of embracing differences that makes the team special. “It doesn’t matter which department, which level, what job position you have. Everyone treats each other like peers,” said Travis Bauer, MA. Made up of many different disciplines and backgrounds, the Portland Shriners Hospital team connects on the shared passion for patient-centered healthcare.

Through innovative treatment programs, cutting-edge technology and compassionate care, the work being done at Shriners Children’s Portland is making an impact in a big way. “You are a part of a team that serves the entire Pacific Northwest,” said Dereesa Reid, MBA, hospital administrator. “Even more exciting is that we take care of children internationally.” As opportunities to fulfill the Shriners Children’s mission of caring for more kids in more places increase, the Portland team is tackling them head-on. With ambulatory clinics in Medford, Oregon, and now Vancouver, Washington, the team is expanding into new regions to serve communities.

Work for Shriners Children's Portland

Every day, we provide innovative, compassionate care and conduct leading research that enhances the quality of life for children and their families. We invite you to explore the many rewarding career paths at Shriners Children's, from clinical and non-clinical positions to education and research opportunities.
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Text overlay: "the Sense of Family"

Lynda Luce, Development Officer, Shriners Children's Portland:

The community in the sense of family that you feel here, and that's really something that's very special about Shriners. Shriners Hospital Development Office, this is Lynda. It's an amazing experience to be part of something that impacts people so dramatically and for their life.

Travis Bauer, Medical Assistant, Shriners Children's Portland:

All right, fellas, you ready? We can just go ahead and leave pants. Anything we want to leave in the room can stay. The cool thing about Shriners, regardless of what position you have, is we're a hospital organization, but it feels very small time clinic in the sense that everyone knows each other's name.

Awesome, come on this way guys.

We walk through the halls and people are smiling. People are acknowledging you by name, right? "Hey, how's your day going?"

X-ray was fun?

Speaker 3:

X-ray was wild.

Travis Bauer:

Text Overlay: "Everyone treats each other Like Peers"

It doesn't matter which department, which level, what job position you have. Everyone treats each other like peers, which is really cool.

Dereesa Reid, Hospital Administrator, Shriners Children's Portland:

It doesn't matter whether you're a physician, or a nurse, or you're part of our food service team, janitorial. You are all an essential part of providing world-class care.

Text Overlay: "All an essential part of providing world-class care"

Robert Bernstein, M.D., Chief of Staff, Shriners Children's Portlan:

As a member of the team, everybody here at the Shriners Hospital contributes and participates in that patient's care, and is able to provide their unique individual characteristics that help us really push the envelope of high quality care for these children.

Joel Cowley, Physical Therapist, Shriners Children's Portland:

The best thing about it is the patients, of course. I get to play with kids all day. Yes, I love it. It's nice to work at a place where people want to come. I have patients that are like, "I don't want to go to a different hospital. I want to come here." And so that's nice.

Dereesa Reid:

Image: map of United States highlighting Shriners Children's locations

Image: map of the world highlighting international countries where Shriners Children's provides care: Canada, Mexico, Ecuador, Peru, Bolivia, Nigeria, Australia (Resaidents)

Here at Shriner's Children's Portland, you are a part of a team that serves the entire Pacific Northwest. Even more exciting is that we take care of children internationally. One of the things that our employees are really excited about, and I think it drives us forward as a team, is we take care of any child without regard for their ability to pay.

Joel Cowley:

It can be challenging when a patient needs something or your clinical judgment says, "This patient needs care, but their insurance is only going to cover this." And the ability to say, "Yeah, that may be the case, but you're still going to get treated," is amazing.

Janelle Mercurio, Certified Child Life Specialist, Shriners Children's Portland:

This just blows warm air. You see how it's like elephant's trunk, right there? My favorite thing about working at Shriners is the individualized care that we give patients and their families, because not every individual is the same. I have never seen a facility and a group of people working together to make sure that everybody is okay, like as a unit, as a patient, as a family. Yeah, that's the one thing I really love about Shriners.

End Screen: Shriners Children's Portland logo, Come Join Our Team! Contact: 503-294-3243,

The trailblazing nature of Shriners Children’s Portland shows in their accolades as well. Shriners Children’s Portland received the 2022 Pinnacle of Excellence Award from Press Ganey Associates LLC, based on feedback directly from patients. “Press Ganey is the gold standard in patient satisfaction scoring,” said Dereesa. “We are incredibly honored to receive this award reflecting our patient’s rating of their experience with us." The fourth time receiving this award is an example of the dynamic patient experience provided by each member of the Portland Shriners Hospital team.

What is another similarity between the staff members at Shriners Children’s Portland? “The best thing about it is the patients, of course,” said Joel Cowley, PT. The team is devoted to patients' and their families' overall well-being. Going far beyond their professional promise, staff members build relationships and provide warmhearted, high-quality care every day at Shriners Children’s Portland.

Contact Shriners Children's Portland's human resources team at 503-294-3243 for more information.

See job openings at Shriners Children’s Portland.

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