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Visiting Us

Visit Shriners Children's Spokane

When visitors arrive, we're as happy to see them as the children are. Visitors can bring a smile to a patient's face and help them pass the time. But they can do more than that. Feeling supported by family and friends can also help enhance the healing process.

We ask that all guests, visitors and family members join us in creating a positive environment where hope and healing meet.

During the COVID-19 Pandemic, Your Safety Remains a Top Priority.

Shriners Children's Spokane is open and caring for patients with strict safety measures while adhering to all regulatory requirements and guidelines. We are safely providing surgical care and outpatient clinic appointments for pediatric patients, and are accepting referrals for new patients and consultations.

To protect the health of patients, families and employees, we are:

  • Restricting access to the facility. Two adults are allowed to accompany each patient for all clinic appointments.
  • Not permitting non-patient minors in the hospital at this time.
  • Restricting visitors to the facility to two parents or guardians per patient for surgery.
  • Restricting visitors to one patient and two parents/guardians for inpatients. ID bands are given to identify two parents/guardians per child who will be allowed to visit.
  • Requiring hospital-grade masks to be worn by staff members when providing direct patient care or when in close contact with a patient and parent/guardian.
  • Screening patients, guests and employees for cold and flu-like symptoms and potential exposure to the virus.
    •  Any patient or family member experiencing symptoms should not enter the hospital, regardless of vaccination status. We will work with the family to reschedule the appointment.
  • Requiring face mask or cloth face coverings be worn in the facility. Individuals will be provided mask/covering if they don't have one.
  • Giving a COVID-19 test to all patients prior to surgery. The child must have a negative test to be approved for surgery. The surgery will be rescheduled if positive.
  • Making pre-visit phone calls to continue to educate families on the policies we have in place to help prevent the spread of COVID-19. These calls include arranging for COVID-19 testing prior to surgery, robocalls for clinic and surgery appointments and day-of screening.
  • Practicing social distancing by requiring everyone to maintain a distance of at least six feet from others.

General Visiting Guidelines

To maintain a family-friendly, healing environment, we ask that all visitors respect the following guidelines:

  • Two parents/guardians may accompany pediatric patients to clinic appointments.
  • Two parents or guardians may accompany pediatric patients on the day of surgery and for inpatient stays.
  • Visitors (parents/guardians) must check in at the registration desk in the lobby where they will be given bands to identify them as permitted visitors. Guests must wear visitor badges at all times while inside the facility.
  • Family members are welcome to call patients, but please avoid calling after bedtime to minimize disruption of the child’s schedule.
  • Because latex balloons can cause choking and an allergic response, they are not allowed in the building. Mylar balloons are allowed.

Gifts and Cards

Children and young adults love to receive gifts. Thanks to many Shriners (members of Shriners International) and friends of Shriners Children's, each patient usually receives a donated gift after surgery, as well as during holidays and on their birthday (if this occurs during their stay).

Friends or relatives who wish to send additional gifts, cards or flowers can send them to:

Shriners Children's Spokane
Attn: Patient Name
911 West 5th Ave.
Spokane, WA 99204

We suggest that you refrain from sending expensive gifts or gifts of money, as Shriners Children's Spokane accepts no responsibility for loss or damage. Bulletin boards are available to mount cards, posters, etc., in each patient room.

Food Service

Our cafeteria offers a variety of menu choices and child-friendly food items. Patients may call nutrition services to place a food order and have the option to order from a room service menu.

Inpatients may also request food items on the nursing snack list from the nursing staff any time they desire. The kitchen staff respects the food preferences, allergies, cultural and religious dietary restrictions of our inpatients.

Family members and visitors are welcome to purchase meals in our cafeteria. Room service and the cafeteria hours will be explained in detail upon admission.

A vending machine offering beverages and snacks is available in the cafeteria 24 hours a day.

Support During Your Time With Us

Learn more about the services and programs Shriner's Children's Spokane offers our patients and their families