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Requesting Medical Records

Medical Records Services

Hours of operation: Monday – Friday, 8 a.m. to 4 p.m.
Telephone: 514-282-6981
Fax: 514-842-6826

The service is closed on state holidays.

Mailing address:
Medical Records Services
Shriners Hospitals for Children — Canada
1003 Decarie Blvd.
Montreal (Quebec) Canada H4A 0A9

Obtaining a Copy of Your Medical Record

Make a written request by filling out the form at this link: Authorization to release information contained in the medical record.

**Please send your written request either by mail or fax (see contact information above).

Is your request urgent or do you need assistance?
Contact the reception desk of Medical Records Services at 514-282-6981. Leave a short message and be as clear as possible. Mention your name, your address and the reason for the request, and we will contact you as soon as possible.

For a user under 14 years of age:
The parent or legal guardian must make the request and sign the form.

For a user 14 years of age or older:
The user must make the request and sign the form.

For an incapacitated user:
The user's legal representative must make the request and sign the form.

For a deceased user:
The rules of confidentiality continue to apply as well as other specific conditions, as specified in the law (ARHSS, section 23).

In some situations, in addition to the form to be completed, you will also need to attach additional documents. If so, Medical Records Services will contact you when necessary.

Useful Links

Information on the Act respecting health and social services.

Information on the Act respecting access to documents held by public bodies and the protection of personal information.

Information on the Regulation respecting fees for the transcription, reproduction or transmission of documents or personal information.

patient imaging in progress

Canadian laws and Shriners Hospitals for Children — Canada's processes protect your health information.

We Understand the Unique Medical Needs of Children

We provide vital, pioneering treatment from birth to age 18. Here, children have the opportunity to be evaluated and treated by doctors recognized as the best by their peers.